Frequently Asked Questions

Find answers to the most common questions about booking flights with Bufeira Travel

Common Questions

Can't find what you're looking for? Feel free to contact our customer support team for personalized assistance.

Most airlines do not provide complimentary meals during flights; instead, they charge an additional fee for in-flight meals. When booking your flight, you will have the opportunity to request a meal. This request is sent directly to the airline, and it is essential that all passengers place their meal requests at least 24 hours before the flight's departure. Bufeira Travel cannot guarantee meal provisions as this decision is solely at the airline's discretion. It is advisable to check the specific airline's meal policy before booking to ensure your dietary needs will be met during the flight.

Airfares are highly dynamic and can change frequently based on various factors such as demand and availability. The prices you see when you start your search may not be the same by the time you complete your booking. This fluctuation occurs because airlines continually update their prices to match the current demand and inventory. When you or our agents search for flights, there is a possibility that the initial inventory or seats at the displayed price get sold out, leading to higher prices for newly offered seats. Bufeira Travel strives to monitor and keep fares current, but these changes are a natural part of the airline booking process

Airfares on Bufeira Travel are dynamic and can change without prior notice. Until the payment is completed and the tickets are issued, the fare is not guaranteed. In cases where a technical glitch results in outdated fares being displayed, we will notify you within three business days with the updated fare. You will have the option to accept the new fare, deny it, or cancel your booking for a full refund. We recommend reviewing our Terms and Conditions for more details on fare policies and cancellations to understand all the nuances related to booking airfares with Bufeira Travel.

Once a ticket is issued, no changes are permitted. It is crucial to verify all details on the ticket before completing the booking process. Double-check names, dates, and other essential information to ensure accuracy. Bufeira Travel emphasizes the importance of confirming all booking details with our agents to avoid any errors. If any changes are necessary after issuance, they will typically require a new booking, and you may incur additional costs. Always ensure that all information is correct and error-free before finalizing your purchase.

In accordance with the U.S. Department of Transportation's New Airline Passenger Protection Rules, Bufeira Travel ensures that all advertised fares and baggage fees include applicable taxes. This transparency helps you understand the total cost of your trip upfront. However, it's essential to note that some fees, such as those for additional services or upgrades, may not be included in the initial fare. Always review the full fare details, including any additional charges that might apply, to get a complete picture of your travel expenses.

Yes, additional charges apply if changes are required to your airline ticket. If you need to alter any details of your booking, such as dates, routes, or passenger information, an extra fee will be levied. When our agents assist with these changes, it is considered a new booking, and you must pay accordingly. To understand the specific fees and procedures, please read the Taxes & Fees section on our website. This will provide detailed information about potential costs associated with making changes to your airline ticket.

Our agents will inform you if a printed ticket is necessary for your booking. Any changes to this requirement will be communicated within 24 hours of making the booking. While electronic tickets (e-tickets) are widely accepted, it is advisable to carry a printed ticket, especially if you have reservations with multiple airlines. Having a printed copy can help prevent any issues during check-in or boarding. Always verify the specific requirements of the airlines involved in your travel to ensure a smooth journey.

Bufeira Travel recommends contacting the airline directly 72 hours before your departure to confirm your reservation. This step is mandatory for both outbound and return flights. Verifying your booking directly with the airline ensures that all details are correct and up-to-date. Additionally, it allows you to address any potential issues that might arise well in advance of your travel date. This confirmation step is crucial for a hassle-free travel experience and helps prevent last-minute surprises.

No, you cannot add a new passenger to an existing booking with Bufeira Travel . To include an additional passenger, you must make a new booking. We cannot guarantee that the new booking will match the original price or availability of the previously booked tickets. Flight availability and fares fluctuate, and there is no assurance that the new passenger will have the same itinerary as the original booking. It is always best to book for all passengers at once to ensure the same flight and fare conditions.

When there is a change of flights, the airline is generally responsible for handling your checked baggage according to their baggage agreement. This typically means that your baggage should be automatically transferred to your connecting flight without you needing to recheck it. However, if the airline does not include this provision in their agreement, it becomes your responsibility to ensure your baggage is checked through to your final destination. To avoid any confusion or issues with your luggage during your trip, always confirm the airline's baggage policies and check-in procedures in advance.

The documents required to complete a booking can vary based on several factors, including your departure and arrival cities, any stopovers, and your passport nationality. Bufeira Travel advises contacting the airline directly to confirm the necessary documents for your booking. This ensures that you have the most accurate and up-to-date information. Failing to have the correct documents can result in denied boarding, for which Bufeira Travel holds no responsibility. Always verify the document requirements well in advance of your travel date to ensure a smooth check-in process and avoid any last-minute issues.

  • Roundtrip: A flight to a destination and back to the original departure point. This type of trip is ideal for standard vacations or business trips where you plan to return to your starting location.
  • One-way: A flight to a destination with no return trip. This option is suitable for relocations or indefinite stays where you do not have a planned return date.
  • Multiple Destinations: Flights that take you to various locations on the same trip. This type of trip is perfect for travelers looking to explore several locations in one journey, offering flexibility and the opportunity to visit multiple places.
  • Economy Class: The most affordable class, offering basic seating and amenities. Available on all airlines, it is designed for cost-conscious travelers.
  • Business Class: Offers more space, legroom, and amenities than Economy. In-flight meals and additional services make it more comfortable and more expensive than Economy.
  • First Class: Provides the highest level of comfort with spacious seats, upgraded meals, shorter check-in lines, and lounge access. It is the most expensive class, typically located at the front of the aircraft.
  • Non-stop flights: Travel directly from the departure airport to the destination with no stops.
  • No flight change but a stopover: The plane may land one or more times, but passengers do not change planes.
  • Connecting flights: Involves one or more stops where passengers must disembark and board a different plane to reach their destination.
  • Each option has its advantages. Non-stop flights are the fastest, while connecting flights can be more cost-effective or necessary for reaching less popular destinations.
  • For domestic travel: You need a boarding pass, a government-issued photo ID, and your flight itinerary.
  • For international travel: A passport and a visa permit, if required by the destination country
  • Ensure all your travel documents are valid and readily accessible to avoid any delays at security checkpoints. It is also advisable to carry copies of essential documents in case of loss or theft

Still have questions?

Our customer support team is here to help you with any additional questions.

Contact Support